Retention+ — Lionstone Health Group

Org Retention Rate

63.2%

▲ +10.4pp vs. baseline

Open Alerts

120

13 HIGH · 57 MEDIUM · 50 INFO

Avg Comp Ratio

0.91

▲ +0.07 vs. baseline (was 0.84)

Dept. Cost Avoided

$847K

Estimated · 3-month cumulative

Org Retention Rate — 4-Month Trend

Improving

52.8% Baseline (Sep '24)

Baseline

52.8%

Current

63.2%

Improvement

+10.4pp

Target (6-mo)

72%

Portfolio Status

Strong

6

Improving

8

Stable

5

At Risk

6

Open Alert Summary

HIGH
13

MEDIUM
57

INFO
50

89 alerts at baseline · 47 resolved in 3 months

AI Priority — Facilities Needing Attention

Ranked by urgency: open alerts · trend direction · data status

Facility	Location	Turnover Rate	vs. Baseline	Open Alerts	Comp Ratio
Philadelphia Riverside Care	Philadelphia, PA	51.2%	▲ 6.2pp	11	0.77
Brooklyn Heights Care Center	Brooklyn, NY	48.2%	▲ 6.6pp	9	0.79
Hackensack Gardens Health Center	Hackensack, NJ	44.1%	▲ 7.2pp	7	0.81
Riverdale Care & Rehabilitation	Bronx, NY	49.7%	▲ 5.7pp	9	0.78
New Haven Care & Rehabilitation	New Haven, CT	47.4%	▲ 5.7pp	7	0.82

Total Facilities

25

NJ (8) · NY (8) · PA (5) · CT (4)

At Risk

6

Needs immediate attention

Improving

9

Positive trend · Keep momentum

Strong

5

At or above market benchmark

#	Facility Name	Location	Beds	Turnover Rate	vs. Baseline	Open Alerts	Comp Ratio	Agency %	Status
1	Cedar Grove Care & Rehabilitation	Cedar Grove, NJ	94	33.8%	▲ 10.4pp	1 H 3 M 2 I	0.93	18%	Improving
2	Hackensack Gardens Health Center	Hackensack, NJ	120	44.1%	▲ 7.2pp	2 H 4 M 1 I	0.81	34%	At Risk
3	Lakewood Pines Skilled Nursing	Lakewood, NJ	108	35.2%	▲ 11.6pp	2 M 3 I	0.94	15%	Improving
4	Princeton Care & Rehabilitation	Princeton, NJ	86	22.4%	▲ 6.7pp	1 M 2 I	1.02	8%	Strong
5	Montclair Meadows Health Center	Montclair, NJ	112	37.8%	▲ 11.4pp	1 H 2 M 1 I	0.91	21%	Improving
6	Summit Ridge Skilled Nursing	Summit, NJ	96	46.3%	▲ 6.4pp	1 H 3 M 2 I	0.82	38%	At Risk
7	Millburn Senior Care Center	Millburn, NJ	88	24.6%	▲ 6.6pp	2 I	1.04	6%	Strong
8	Morris County Rehabilitation	Morristown, NJ	130	38.4%	▲ 2.8pp	2 M 4 I	0.93	22%	Stable
9	Brooklyn Heights Care Center	Brooklyn, NY	118	48.2%	▲ 6.6pp	2 H 5 M 2 I	0.79	42%	At Risk
10	Westchester Manor	White Plains, NY	104	34.6%	▲ 12.7pp	2 M 2 I	0.95	16%	Improving
11	Garden City Skilled Nursing	Garden City, NY	92	21.8%	▲ 6.6pp	1 M 1 I	1.01	7%	Strong
12	Riverdale Care & Rehabilitation	Bronx, NY	140	49.7%	▲ 5.7pp	2 H 4 M 3 I	0.78	46%	At Risk
13	Queens Boulevard Health Center	Flushing, NY	116	39.1%	▲ 4.5pp	3 M 2 I	0.88	24%	Stable
14	Staten Island Senior Living	Staten Island, NY	98	32.4%	▲ 12.7pp	1 M 3 I	0.96	14%	Improving
15	Nassau County Care Center	Mineola, NY	110	36.7%	▲ 12.2pp	1 H 2 M 1 I	0.92	19%	Improving
16	Rockland Ridge Rehabilitation	Suffern, NY	88	26.3%	▲ 7.8pp	1 M 1 I	0.99	10%	Strong
17	Philadelphia Riverside Care	Philadelphia, PA	132	51.2%	▲ 6.2pp	2 H 6 M 3 I	0.77	48%	At Risk
18	Pittsburgh Gardens Health Center	Pittsburgh, PA	96	37.8%	▲ 2.4pp	2 M 2 I	0.91	20%	Stable
19	Lehigh Valley Senior Care	Allentown, PA	108	34.1%	▲ 12.2pp	2 M 2 I	0.93	17%	Improving
20	Bucks County Rehabilitation	Doylestown, PA	84	23.7%	▲ 7.1pp	2 I	1.03	8%	Strong
21	Delaware Valley Care Center	Chester, PA	118	40.2%	▲ 4.6pp	3 M 2 I	0.87	26%	Stable
22	Hartford Hills Care Center	Hartford, CT	102	38.6%	▲ 3.7pp	2 M 3 I	0.90	23%	Stable
23	Stamford Senior Rehabilitation	Stamford, CT	94	31.8%	▲ 12.9pp	2 M 1 I	0.95	14%	Improving
24	New Haven Care & Rehabilitation	New Haven, CT	120	47.4%	▲ 5.7pp	1 H 4 M 2 I	0.82	36%	At Risk
25	Greenwich Manor Skilled Nursing	Greenwich, CT	86	19.4%	▲ 7.3pp	1 I	1.06	5%	Strong

Turnover Rate

44.1%

Baseline: 51.3% · ▲ 7.2pp improvement

Open Alerts

7

2 HIGH · 4 MEDIUM · 1 INFO

Avg Comp Ratio

0.81

Below market avg · LPN gap largest

Agency Dependency

34%

Monthly premium: ~$18,200

Turnover Rate Trend

Trending Down

Note: Turnover still above org average (36.8%) and significantly above the best-performing facilities in the portfolio. Two HIGH priority salary adjustments pending.

Priority Actions

Maria G. — CNA salary review

Due before Dec 18 (24-mo. milestone)

James K. — LPN salary review

$5.05/hr gap · Due before Dec 21

LPN dept comp review

Entire LPN cohort below market (avg 0.85)

Agency utilization review

34% dependency · Monthly cost $18,200

Open Alerts — Hackensack Gardens

Click any alert to view detail and AI recommendation

Severity	Employee	Role	Alert Type	Trigger Condition	Compensation	Status	Days Open
HIGH	Maria G.	CNA	Composite Flight Risk	23 mo. — approaching 24-mo. milestone	$19.10/hr · $1.06 below P50	Open	4 days
HIGH	James K.	LPN	Composite Flight Risk	22 mo. — approaching 24-mo. milestone	$26.80/hr · $5.05 below P50	Open	7 days
MED	Christine A.	CNA	Below-Market Compensation	14 months tenure	$18.80/hr · $1.36 below P50	Open	11 days
MED	Robert H.	LPN	Below-Market Compensation	8 months tenure	$27.10/hr · $4.75 below P50	In Review	18 days
MED	Angela T.	Med Tech	Below-Market Compensation	16 months tenure	$21.40/hr · $1.70 below P50	Open	5 days
INFO	—	CNA (3)	New Hire Detected	3 new CNA hires this period	—	Info	4 days

Compensation Intelligence — By Role

Benchmarked against AHCA/NCAL 2025–26 · Market P50 shown

Role	Headcount	Your Avg Rate	Market P50	Comp Ratio	Trend	Band Status
CNA	48	$19.20/hr	$20.16/hr	0.95	1.3%↓	Near Market
LPN	22	$27.10/hr	$31.85/hr	0.85	2.1%↓	Below Market
RN	18	$36.80/hr	$40.21/hr	0.92	0.4%↑	Near Market
Med Tech	12	$21.40/hr	$23.10/hr	0.93	0.8%↑	Near Market
Dietary	14	$17.20/hr	$17.80/hr	0.97	1.2%↑	Near Market
Housekeeping	11	$16.40/hr	$16.20/hr	1.01	1.8%↑	At Market

LPN compensation is significantly below market (avg ratio 0.85 · $4.75/hr gap). This is the primary compensation risk at this facility and the direct driver of the two HIGH flight-risk alerts.

Blended Rate — RN

$44.20/hr

Direct: $36.80 · Agency: $61.50

Monthly Agency Premium

$18,200

vs. equivalent direct staffing

Agency Fill Rate

34%

↑ from 29% prior month

Agency Detail — December 2024

Agency	Role Category	Shifts	Hours	Invoice Total	Effective Rate	Premium vs. Direct
Premier Staffing NJ	RN (Cat 1)	38	304 hrs	$18,696	$61.50/hr	+$24.70/hr
Med-Staff Solutions	CNA (Cat 1)	52	416 hrs	$11,648	$28.00/hr	+$8.80/hr
HealthForce Inc	LPN (Cat 1)	14	112 hrs	$4,816	$43.00/hr	+$16.20/hr

Note: Reflects payroll compensation data. Total labor costs may differ for union facilities. Hackensack Gardens is not a union facility.

Avg Org Comp Ratio

0.91

+0.07 vs. baseline (was 0.84)

Roles Below Market

3

LPN most significantly below

Roles At Market

2

Housekeeping · Dietary

Salary Adjustments Made

26

Over 3-month turnaround

Compensation Band — All Roles · Org Average

CNA

0.954

At Market

LPN

0.882

Below Market

RN

0.925

Near Market

Med Tech

0.97

At Market

Dietary

0.978

At Market

Housekeeping

1.025

At Market

Role Detail — Organization Average

Role	Headcount	Your Avg Rate	Market P50	Comp Ratio	3-Mo Trend	Band Status	Flagged
CNA	712	$19.24/hr	$20.16/hr	0.954	▲ +0.032	Near Market	14
LPN	284	$28.10/hr	$31.85/hr	0.882	▲ +0.018	Below Market	18
RN	186	$37.20/hr	$40.21/hr	0.925	▲ +0.041	Near Market	8
Med Tech	178	$22.40/hr	$23.10/hr	0.970	▲ +0.014	Near Market	4
Dietary	204	$17.40/hr	$17.80/hr	0.978	▲ +0.022	Near Market	2
Housekeeping	186	$16.60/hr	$16.20/hr	1.025	▲ +0.038	At Market	0

Benchmark: AHCA/NCAL 2025-26 · CMS publishes no compensation data

Click a state card to filter the table below

NJ — 8 Facilities

0.91

2 roles below market · 2 at-risk facilities

NY — 8 Facilities

0.88

3 roles below market · 3 at-risk facilities

PA — 5 Facilities

0.89

2 roles below market · 2 at-risk facilities

CT — 4 Facilities

0.93

1 roles below market · 1 at-risk facilities

Compensation by State — CNA · LPN · RN

State	Role	Avg Comp Ratio	Band Status	Market P50
NJ	CNA	0.954	At Market	$20.16/hr P50
NJ	LPN	0.88	Below Market	$31.85/hr P50
NJ	RN	0.922	Near Market	$40.21/hr P50
NY	CNA	0.941	Near Market	$20.16/hr P50
NY	LPN	0.864	Below Market	$31.85/hr P50
NY	RN	0.908	Near Market	$40.21/hr P50
PA	CNA	0.938	Near Market	$20.16/hr P50
PA	LPN	0.871	Below Market	$31.85/hr P50
PA	RN	0.912	Near Market	$40.21/hr P50
CT	CNA	0.962	At Market	$20.16/hr P50
CT	LPN	0.897	Below Market	$31.85/hr P50
CT	RN	0.938	Near Market	$40.21/hr P50

State Performance Overview

State	Facilities	Avg Comp Ratio	CNA	LPN	RN	Below Market	At-Risk Facilities
NJ	8	0.91	0.954	0.880	0.922	2	2
NY	8	0.88	0.941	0.864	0.908	3	3
PA	5	0.89	0.938	0.871	0.912	2	2
CT	4	0.93	0.962	0.897	0.938	1	1

Select Facility:

⊟

Select a facility above

Compensation data for all 25 facilities is available

Facility Compensation

Benchmarked vs. AHCA/NCAL 2025-26

Role	Your Avg Rate	Market P50	Comp Ratio	Trend	Band Status

Source: AHCA/NCAL 2025-26 · CMS publishes no compensation data

HIGH Severity

8

Immediate action required

MEDIUM Severity

14

Address within 7-14 days

INFO

10

Informational

Resolved (3 months)

47

Of 89 baseline alerts

Open Alerts

Click any HIGH alert to view full AI explanation and recommended action.

Sev.	Employee	Role	Facility	State	Alert Type	Trigger Detail	Status	Days
HIGH	Maria G.	CNA	Hackensack Gardens Health Center	NJ	Composite Flight Risk	23 mo. → 24-mo. milestone · $1.06/hr below P50	Open	4d
HIGH	James K.	LPN	Hackensack Gardens Health Center	NJ	Composite Flight Risk	22 mo. → 24-mo. milestone · $5.05/hr below P50	Open	7d
HIGH	Sarah M.	CNA	Philadelphia Riverside Care	PA	Composite Flight Risk	34 mo. → 36-mo. milestone · $1.26/hr below P50	Open	3d
HIGH	Thomas R.	LPN	Riverdale Care & Rehabilitation	NY	Composite Flight Risk	14 mo., past 12-mo. milestone · $4.35/hr below P50	In Review	12d
HIGH	Dept: CNAs	CNA Dept	Brooklyn Heights Care Center	NY	Pay Equity Flag	18.4% differential within role/tenure band	Open	6d
HIGH	David L.	RN	New Haven Care & Rehabilitation	CT	Composite Flight Risk	11 mo. → 12-mo. milestone · $6.01/hr below P50	Open	2d
HIGH	—	All roles	Riverdale Care & Rehabilitation	NY	Departure Spike	9 departures · 71% above 3-month rolling avg	Open	8d
HIGH	Patricia N.	CNA	Summit Ridge Skilled Nursing	NJ	Composite Flight Risk	23 mo. → 24-mo. milestone · $0.76/hr below P50	Open	1d
MED	Nicole R.	CNA	Lakewood Pines Skilled Nursing	NJ	Below-Market Comp	$18.50/hr · $1.66 below P50 · 8 months	Open	14d
MED	Kevin M.	LPN	Montclair Meadows Health Center	NJ	Tenure Milestone	Approaching 12-mo. milestone	Open	9d
MED	Lisa P.	CNA	Queens Boulevard Health Center	NY	Below-Market Comp	$18.80/hr · $1.36 below P50 · 19 months	Open	6d
MED	Marcus T.	RN	Philadelphia Riverside Care	PA	Below-Market Comp	$34.10/hr · $6.11 below P50 · 6 months	In Review	11d
MED	—	All roles	Philadelphia Riverside Care	PA	Upload Overdue	File not received by Dec 5 cutoff	Open	3d
MED	Dana W.	LPN	Hartford Hills Care Center	CT	Below-Market Comp	$27.80/hr · $4.05 below P50 · 14 months	Open	8d
MED	Robert H.	LPN	Hackensack Gardens Health Center	NJ	Below-Market Comp	$27.10/hr · $4.75 below P50 · 8 months	In Review	18d
MED	Angela T.	Med Tech	Hackensack Gardens Health Center	NJ	Below-Market Comp	$21.40/hr · $1.70 below P50 · 16 months	Open	5d
MED	James W.	LPN	Riverdale Care & Rehabilitation	NY	Below-Market Comp	$26.90/hr · $4.95 below P50 · 18 months	Open	7d
MED	Denise K.	CNA	Brooklyn Heights Care Center	NY	Tenure Milestone	Approaching 12-mo. milestone · $1.40 below P50	Open	5d
MED	Michael B.	LPN	New Haven Care & Rehabilitation	CT	Below-Market Comp	$27.20/hr · $4.65 below P50 · 10 months	Open	4d
MED	Sandra L.	RN	Summit Ridge Skilled Nursing	NJ	Below-Market Comp	$34.80/hr · $5.41 below P50 · 7 months	Open	6d
MED	Carlos M.	LPN	Delaware Valley Care Center	PA	Below-Market Comp	$27.50/hr · $4.35 below P50 · 12 months	Open	9d
MED	Christine A.	CNA	Hackensack Gardens Health Center	NJ	Below-Market Comp	$18.80/hr · $1.36 below P50 · 14 months	Open	11d
INFO	—	CNA	Cedar Grove Care & Rehabilitation	NJ	New Hire x2	2 new CNA hires detected	Info	4d
INFO	—	RN	Garden City Skilled Nursing	NY	CMS Rating Change	Five-Star staffing: 4 → 5 stars	Info	2d
INFO	—	All	Millburn Senior Care Center	NJ	New Hire x3	3 new hires across departments	Info	4d
INFO	—	CNA	Westchester Manor	NY	New Hire x1	1 new CNA hire	Info	3d
INFO	—	LPN	Bucks County Rehabilitation	PA	New Hire x2	2 new LPN hires	Info	5d
INFO	—	All	Greenwich Manor Skilled Nursing	CT	CMS Rating Change	Staffing rating maintained 5 stars	Info	2d
INFO	—	CNA	Princeton Care & Rehabilitation	NJ	New Hire x1	1 new CNA hire	Info	1d
INFO	—	RN	Rockland Ridge Rehabilitation	NY	CMS Rating Change	Five-Star staffing: 3 → 4 stars	Info	3d
INFO	—	LPN	Lehigh Valley Senior Care	PA	New Hire x1	1 new LPN hire	Info	2d
INFO	—	All	Stamford Senior Rehabilitation	CT	New Hire x2	2 new hires	Info	4d

Important: CMS data lags 6–18 months behind real-time. CMS publishes staffing hours and turnover metrics — it publishes no compensation data whatsoever. Compensation benchmarking comes from AHCA/NCAL, not CMS.

Facilities Below RN Minimum

7

Federal min: 0.55 RN hrs/resident/day

Facilities Below Total Min

4

Federal min: 3.48 total hrs/resident/day

CMS Turnover (Portfolio Avg)

36.8%

Lagged 6–18 months · Retention+ real-time: 36.8%

CMS Rating Changes (30 days)

3

2 improved · 1 declined

CMS vs. Real-Time Comparison — Select Facilities

CMS reported measures alongside Retention+ real-time data for the same period

Facility	State	RN Hrs/Res Day	CMS Min	Total Hrs/Res Day	CMS Min	CMS Turnover	Retention+ Real-Time	CMS Data Age
Hackensack Gardens Health Center	NJ	0.48	0.55 min	3.12	3.48 min	44.1%	32.4%	~3 months ago
Brooklyn Heights Care Center	NY	0.44	0.55 min	2.98	3.48 min	48.2%	38.8%	~4 months ago
Riverdale Care & Rehabilitation	NY	0.42	0.55 min	3.04	3.48 min	49.7%	41.2%	~3 months ago
Philadelphia Riverside Care	PA	0.41	0.55 min	2.91	3.48 min	51.2%	43.6%	~3 months ago
Princeton Care & Rehabilitation	NJ	0.61	0.55 min	3.68	3.48 min	22.4%	18.9%	~2 months ago
Millburn Senior Care Center	NJ	0.64	0.55 min	3.72	3.48 min	24.6%	20.1%	~2 months ago
Garden City Skilled Nursing	NY	0.58	0.55 min	3.54	3.48 min	21.8%	17.4%	~3 months ago
Greenwich Manor Skilled Nursing	CT	0.68	0.55 min	3.81	3.48 min	19.4%	15.8%	~2 months ago

Federal staffing minimums per CMS final rule (May 2024): 0.55 RN hrs/resident/day · 0.45 CNA hrs/resident/day · 3.48 total hrs/resident/day. Failure to meet minimums affects Five-Star Quality Rating staffing sub-score.

What CMS Shows vs. What Retention+ Provides

CMS Shows

×Turnover data lagged 6–18 months
×Facility-level aggregate only — no individual employees
×Zero compensation data
×Public — visible to your competitors and regulators
×No early warning before a position goes vacant

Retention+ Provides

✓Real-time data — current within 30 days of upload
✓Individual employee-level signals and alerts
✓Market-based compensation benchmarking (AHCA/NCAL)
✓Private — only you and Retention+ see this data
✓Predictive alerts before positions go vacant

Org Agency Fill Rate

30.4%

▼ Down from 38.2% at baseline

Monthly Agency Premium

$142K

Estimated cost above direct-hire equivalent

High-Dependency Facilities

6

>35% agency fill rate

Agency Cost Reduction

24%

vs. baseline · $44K/mo. saved

Agency Dependency by Facility — Top 8 (Sorted by Fill Rate)

Facility	Location	Agency Fill Rate	Est. Monthly Hours Cost	Monthly Premium vs. Direct	Dependency Status
Philadelphia Riverside Care	Philadelphia, PA	48%	$24,960	$13,728	High Dependency
Riverdale Care & Rehabilitation	Bronx, NY	46%	$23,920	$13,156	High Dependency
Brooklyn Heights Care Center	Brooklyn, NY	42%	$21,840	$12,012	High Dependency
Summit Ridge Skilled Nursing	Summit, NJ	38%	$19,760	$10,868	High Dependency
New Haven Care & Rehabilitation	New Haven, CT	36%	$18,720	$10,296	High Dependency
Hackensack Gardens Health Center	Hackensack, NJ	34%	$17,680	$9,724	Moderate
Delaware Valley Care Center	Chester, PA	26%	$13,520	$7,436	Moderate
Queens Boulevard Health Center	Flushing, NY	24%	$12,480	$6,864	Moderate

Methodology: Blended rate = ((Direct hrs × direct rate) + (Agency hrs × agency rate)) ÷ total hrs. Monthly premium = (blended rate − benchmark P50) × total hours. All figures labeled as estimates. Total labor costs may differ for union facilities — a disclosure note appears on all views for union-flagged facilities.

Agency Trend — Org Average

Agency fill rate declining as retention improves and more positions are filled directly. Target: <20% by Q2 2025.

Blended Rate by Role — Org Avg

RN	$$44.80	(+$+$4.59 premium)
LPN	$$38.20	(+$+$6.35 premium)
CNA	$$25.40	(+$+$5.24 premium)

3-Month Turnaround Summary — Lionstone Health Group

$847K

Estimated departure
cost avoided

34

Estimated positions
saved from departure

+10.4pp

Retention rate
improvement

47

Alerts resolved
of 89 at baseline

Estimated Monthly Departure Cost — Declining Trend

↓ Down 48.2%

Sep '24 (Baseline)

$284,000/mo

Dec '24 (Current)

$147,000/mo

Monthly Savings

$137,000/mo

3-Month Total

$847,000

Cost methodology: CNA departure cost $3,000–$6,000 (Staff Relief Inc, 2025) · LPN estimated $10,000–$20,000 (industry estimate) · RN average $61,110, range $49,500–$72,700 (NSI, 2025). Figures represent indirect costs: separation, recruitment, orientation, productivity loss. Labeled as estimates throughout.

Before vs. After

Metric	Baseline	Current	Change
Retention Rate	52.8%	63.2%	▲ +10.4pp
Turnover Rate	47.2%	36.8%	▼ −10.4pp
Open Alerts	89	42	▼ −47 alerts
HIGH Alerts	31	8	▼ −23 alerts
Avg Comp Ratio	0.84	0.91	▲ +0.07
Agency Fill Rate	38.2%	30.4%	▼ −7.8pp
Est. Monthly Cost	$284K	$147K	▼ −$137K/mo

Interventions Made

Salary adjustments made26

Alerts resolved47

HIGH alerts resolved23

Facilities improved (status)9

Avg time to resolve HIGH alert5.2 days

Recent Activity

HIGH 2 min ago

New HIGH alert: Patricia N. — CNA, Summit Ridge Skilled Nursing. Approaching 24-month milestone, $0.76/hr below market.

HIGH 1 hr ago

HIGH alert escalated: Thomas R. (Riverdale Care) — open 12 days. Assigned to RP Manager for review.

INFO 4 hrs ago

Data upload complete — Hackensack Gardens Health Center. 120 employee records processed. 0 anomalies detected. 7 alerts evaluated.

MEDIUM Yesterday

Upload overdue: Philadelphia Riverside Care. Workforce file not received by Dec 5 cutoff. Reminder sent to facility admin.

INFO Yesterday

CMS data sync complete — Dec 1, 2024. All 25 facilities updated. 1 CMS rating change detected: Garden City Skilled Nursing (4→5 stars staffing sub-rating).

HIGH 2 days ago

Alert resolved: Jennifer M. — CNA, Westchester Manor. Resolution note: Salary adjusted to $20.50/hr (market median). Employee confirmed retention.

INFO 2 days ago

Monthly Compensation Intelligence update complete. AHCA/NCAL benchmark recalculation applied across all 25 facilities. 3 roles with band status change.

HIGH 3 days ago

Alert resolved: Kevin R. — LPN, Cedar Grove Care & Rehab. Resolution note: $2.00/hr salary increase approved. Milestone acknowledged.